|
Would you like to get to know us better? Read our customer reviews.
Do you like our service? Share your opinion on Google and social networks.
Our exclusive Customer Relationship Management system #DigitalTerritory aggregates reviews from different platforms, giving you a transversal view of our digital presence.
4.9/5 
225 Google reviews
4.8/5 
829 Trustpilot reviews (verified reviews)
Recent reviews highlight the remarkable responsiveness of the #Terressens team. Discussions are rapid and personalized, and often cited as a determining factor in satisfaction. Customers also praise the team' s attentiveness and proactive handling of unforeseen events:
"Mr. Contal got back to me within a quarter of an hour!" ↴
"High-quality, responsive sales service." ↴
Personalized engraving is a strong differentiator. It lends an emotional dimension to the purchase, especially when it's a gift or collector's item. Returns mention the quality of the engravings, the creative freedom, and the human touch:
"Beautiful engraving, done exactly the way I wanted it." ↴
"I was advised about engraving when my project was not very clear." ↴
Many customers directly compare their experience with #Terressens with other platforms deemed unreliable. The company is perceived as a trusted player, offering compliant, well-packaged products delivered on time:
"After testing other dubious sites, I finally found a serious seller." ↴
"It's a serious contrast to some of the competition... which in the end isn't!" ↴
|
CL
|
 I recommend this site! Top quality 🤩 incredible item! Fast shipping ✅ |
|
| |
|
IA
|
All I did was unpack the package to get a quick look at the sword. It looks like a good line. After that, only the person receiving the gift can certify that it's identical to the series. |
|
| |
|
SL
|
Efficiency and honesty! Excellent communication, quick response and delivery. Treat yourself! |
|
| |
|
⭐⭐⭐⭐⭐ A small problem at the start, quickly dealt with professionally and responsively. Customer service was very attentive and the katana I received was correct, attractive and of good quality. I recommend it without hesitation! |
|
| |
|
Nothing to say, serious site, exchange and advice on the engraving of a katana, ordered on Sunday received on Wednesday The quality is there, a company to be recommended without any problem. Thank you |
|
| |
|
CL
|
Received quickly and in good condition, product is true to the photos on the site and of good quality. |
|
| |
|
CL
|
Very fast delivery, high quality, very satisfied. |
|
| |
|
FA
|
I'm bluffed by the material used for my training sword. However, part of the blade is a little deformed. The hakama is essential if you want to practice, as the cord is useless. The sword doesn't fasten around the waist. It gets caught between the folds of the hakama. Provided you have one. |
|
| |
|
JL
|
Fast and qualitative I recommend |
|
| |
|
CL
|
wooden bokken and plastic bokken at their best, my son is delighted (and almost not dangerous!). |
|
| |
|
⭐⭐⭐⭐⭐ Katana received today. Thunderbolt model with personalized engraving. Simply exceptional. Beautifully finished. Top team for advice. I recommend it without hesitation for anyone who wants to acquire a quality katana. My 1st purchase on this site, which will certainly be followed by others 😁 |
|
| |
|
MR
|
Terressens offers original and unique items that respect the martial arts tradition. Terressens offers a highly professional approach that takes into account customer expectations. We were involved in every step of the sword-making process. Bravo again and thank you. I highly recommend Terressens. |
|
| |
|
⭐⭐⭐⭐⭐ My katana is just as I asked for it. |
|
| |
|
GE
|
The product is of very good quality. Delighted with my purchase |
|
| |
|
BE
| |
|
| |
|
⭐⭐⭐⭐⭐ Parcel received on Monday morning, meeting (if not exceeding) my expectations. Quality packaging and perfect contents (at least in my eyes as a neophyte). Perfect contact, impeccable delivery and quality product... I can only recommend Terresens. Thank you. |
|
| |
|
⭐⭐⭐⭐⭐ Nothing but good things: very good advice, possibility to chat throughout the process (personalized laser engraving is a real plus), all your questions answered, fast delivery and products as advertised. I would recommend without hesitation. 📸 View photos |
Aiguchi (合口) by Zatoïchi, katana maintenance kit and "Teikō" (抵抗, resistance), polypropylene bokken with saya
Es la segunda espada que compro y todo ha ido de maravilla y chapeau por philippe un tío muy atento que me ha asesorado en todo momento a mis inquietudes , gracias
Mempos, samurai masks, samurai bust with katana, katana maintenance kit and a three-seat katana holder
Secure payment: your choice
PayPalwith or without account (CB)
Scalapay: 3 times free of charge
Cheque or bank transfer (contact us)
Trust
. French company
. Integrated warehousing and logistics
. No customs duties
. Studio and engraving workshop
. Shipment within 48 working hours
. Delivery in mainland France and Europe (Euro zone: Germany, Austria, Belgium, Cyprus, Croatia, Spain, Estonia, Finland, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Portugal, Slovakia, Slovenia); D.O.M. / T.O.M.: on quotation. Please contact us for further information.
. 14-day right of withdrawal
Delivery
Your Colissimo tracking space allows you to track and manage the delivery of your parcels.
Useful links
Customer reviews
Terms & Conditions
Frequently asked questions (F.A.Q.)
Cancellation form
Personal data R.G.P.D.
Studio #Terressens
7, avenue du Mas rouge
34670 Baillargues - France
E-mail: studio@terressens.com
Telephone: (33) 04 67 54 26 71
